Tech support scammers are out to rip off innocent people. Get product information, updates, and free trials. My system is down and I need to speak with a technician. A technical support scam refers to any class of telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Emily And your last name; would you spell it for me please? The calls are really from scammers trying to steal money and personal information. Sample Call Center Script: Technical Support Hotline Emily Good afternoon. How it works. Her goal is to help businesses grow by offering practical and actionable ways to improve customer experience. Microsoft Store Support Get help with choosing a Microsoft product, or ask about a previous purchase from the online or physical store. Fred Fred. Read all of … What is your first name? Get technical support for on-premise Microsoft products and services. Let me gather some information and see if we can help. Melissa is a CX Lead and content creator at Groove. A Fleming County woman tells Better Business Bureau ® serving Central & Kentucky that she received a phone call saying she was being … Fred Sure. Learn more about tech support refund scams in the FTC’s latest consumer blog post, and stay a step ahead of the latest scams by subscribing to Scam Alerts . Fred Yeah, hi. For Home. Her background spans running customer support and experience at startups to running script changes on live TV shows. Watch a video to see how remote tech support works. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department.. Apple support is here to help. Access special offers, tutorials and videos. The scam operates in … (BBB)– Central Kentucky computer users are being targeted by a phone scam claiming that they are owed “refunds” by well-known computer technical support companies. Learn more about popular topics and find resources that will help you with all of your Apple products. Sadly, I know several people who have fallen for tech support scams and have been coned out of hundreds of dollars. Tech support scammers are pretending to be from Microsoft, McAfee, and Norton to target users with fake antivirus billing renewals in a large-scale email campaign. 24/7 tech support for all devices in the connected home. The official website for Corel products. Emily Oh, okay. Earlier today, the Federal Trade Commission issued a general warning to the public about these tech support refund scams. For Business. Get expert tech support via virtual house calls, phone, chat, and step-by-step guides. Consumers who paid for bogus tech support or tech support refunds using a credit card should contact their credit card company and ask to reverse the charges. On-demand remote IT support for up to 50 employees. TBH Network Solutions.
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