6 Likes. 191 out of 980 found this helpful. Sometimes Alexa hears “Alexa” by mistake. For example, when I say good morning, Alexa turns on the TV and tunes to a specific news channel; I want her to do that each weekday, but I don't watch TV on the weekends so I would prefer she not turn on the TV then. If you accept you agree to our full cookie policy. The station is on tunein, I have checked and can listen to it on other devices via tunein. You probably have Alexa set up with your overseas Amazon account. Recently moved. I contacted Amazon and this is the reply, it seems to work fine. You can always change your cookie preferences in your profile settings. Return to top. Please try again in a few minutes. Free. If the audio plays for awhile, i will say "Alexa Stop", but then she says "There was a problem with the requested skills response", then the audio starts playing again. We'll send you an e-mail with instructions to reset your password. There is mags complaints made by users but no information from Amazon or BBC as to who’s software is causing this bug but as it all worked happily in the past it must be a software upgrade within the Alexa app or the BBC app or tunein protocols that cause this very annoying problem . Australian radio now works on Alexa via any Amazon Alexa enabled device such as the Amazon Echo, Amazon Echo Dot or the Amazon Echo Show. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. A plus button will now appear on the top right of the screen. Music or Media Not Playing with Alexa. Easy. How do I get started using RADIO.COM on Alexa? You may have noticed recently that, when trying to play certain radio stations on your Sonos speakers, nothing happens. … You can always mute your Echo by tapping the mute/microphone button on the top — that means it temporarily can’t hear anything going on and so won’t wake up. To ask for your favourite RadioApp station, all you have to say is “Alexa, play”, and the name of your favourite radio station. There are some extra commands for playing music that you may not be aware of – there’s a full list on Amazon’s site. It happens on our Kitchen Echo too, after about 15 mins, have reported it but no update yet. The button looks like a little house with levers. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. If you’re wondering why BBC Radio won’t play on Alexa, hopefully the advice below will help solve the issue and let you listen to Ken Bruce or Lauren Laverne in peace. I've had dropouts on radio streaming recently. Enter your SiriusXM login information to link your streaming account with Alexa. This topic has been closed for further comments. Have your SiriusXM streaming username and password ready. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you're not using. Nothing else was on (no tv, no people talking) and I do not have alarms set… any ideas? Australian radio now works on Alexa via any Amazon Alexa enabled device such as the Amazon Echo, Amazon Echo Dot or the Amazon Echo Show. Plan. Asking Alexa for the news will no longer just mean asking for a five-minute MP3 file to be played — it’ll be like turning on the radio. Country. She'll be listening to streaming radio and then it will just stop working. You can choose which cookies you want to accept. Why does Alexa sometimes misinterpret sounds? Out of the blue, I wake to hear music from my office along the hall. But it seems to simply stop playing at various times. I have tried this and so far it works much better than TuneIn - BUT I can't get Alexa to play it through Sonos, only on the Echo itself. Anyone made it work? A small number of users have reported that it doesn’t always work as intended, with Alexa not giving you the station you asked for. To ask for your favourite RadioApp station, all you have to say is “Alexa, play”, and the name of your favourite radio station. Alexa should respond with "loop mode one." You need to report tis to Amazon. Device. Steely Dan is playing. We need basic cookies to make this site work, therefore these are the minimum you can select. Why your Echo sometimes does creepy things. Romania. Due to technical issue, our customers are experiencing this issue. Check out our FAQ or drop us a line with your questions, comments or feedback. Do not re-use a browser window or browser tab for listening to Pandora. Submit a request. Real pain n since July 2017 there is clearly a redlstredming issue with tunein and bbc radio feeds. For instance she connects to "BBC Radio 2 - Cardiff" when i ask her. When using my One I ask Alexa to play BBC Radio 2 and it plays it using Tunein radio, it keeps dropping out. How to ask for Australian radio stations on Alexa. Learn more about our cookies. Sign out of the app here. From time to time, something that sounds similar to “Alexa” could come on your TV or radio (or be said by you or someone in your home) and wake Alexa up. When using my One I ask Alexa to play BBC Radio 2 and it plays it using Tunein radio, it keeps dropping out. If Alexa is hearing you correctly but not playing the station as intended, contact RADIO.COM support siting the response Alexa returns. Here are my five favourite choices: “Alexa, I’m tired of this song.” Gets rid of that irritating track that seems to play every time you tell Alexa to just “play some music”. Here's how to ensure best results. A menu will open up; press ‘Settings’. The only way it works is selecting it in the sonos app, so Alexa is redundant ? Alexa Skills are playing up. Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby monitors. “Alexa, play Radio … All Rights Reserved. I have Spotify connected to my Alexa and enjoy it most of the time. You’ll see “New customer? Sometimes it plays 5 songs on my list. Hover your mouse over that. Start here.”  Here you can create your new account. Have more questions? To re-enable the SiriusXM Alexa skill, you will need to: Disable the SiriusXM skill in the Alexa mobile app. These methods will work even when Alexa is playing music, podcasts, or other loud audio sources. Learn more about our cookies. Alexa replies "Absolute radio from Tunein playing on lounge". It understands me correctly as it states the name of the station it cannot find. My experience is somewhat different from JC Mitchell’s. Alexa and Echo devices are designed to record as little audio as possible and minimize the amount of background noise streamed to the Cloud. Evidently Amazon BBC streams are a known problem.`. To do this, press the three lines at the top left hand corner of the screen. Some users have linked their Amazon Echo speaker with their Amazon US or UK account, and NOT to an Amazon Australia account. We use cookies to enhance and personalize your experience. Leo discovered that when he used the Echo Show and could see the error message. My Question or Issue. Engadget had the news first : Voice assistants usually only give you brief summaries of the news — helpful if you’re in a hurry, but that’s about it. Why do other web pages stop the music? Has Alexa snapped? Sign in”. If this doesn’t work or you have any problems with the streaming quality, you can try requesting a radio station from a specific service using this command: “Alexa, ask [service name] to play [radio station name]”. Leo says that he's had the same problem and it could be that it hears the word stop and stops. This will request the radio station from Alexa’s default provider and start playing it. Listening to BBC radio stations on Alexa used to be easy. If I switch to my Spotify app on my iPad, I see it appears that the song continues to play, but I don't hear anything on Alexa. My understanding is that the custom skill is no longer involved at that point (session ended) and the audio player is just playing along so I am not sure why my endpoint code is being called. And as already mentioned the TuneIn stream from Amazon directly is really unstable. These steps will only take you 2 minutes: Have any more questions? the same thing with music vidios, they will play for a while,then stop, then come back on....it's never a continous feed This thread is locked. If it's an album or playlist, it will play to the end of the album or playlist and then start it over again. Sorry, we're still checking this file's contents to make sure it's safe to download. Recent news reports in the last week revealed that Amazon has thousands of workers listening to Amazon Echo aka Alexa voice assistant recordings. Wi-Fi connectivity issues can cause media and music to buffer or not play. Ryan, the Sonos guy didn't really have a solution to it and suggested these other stations might be of lesser quality hence the dropouts. If it's only one song, that same song will play continuously until you tell it to stop. How to stream live Australian radio if you live in the UK, Radio legends 2UE, 4BH and Magic 1278 are back, Find your next favourite new song on Soundcloud Radio, Need a rocking 90s fix? On the Amazon Echo, the device itself doesn’t shut off completely, but any music or other audio will automatically stop playing. If I ask "what is playing", Alexa is more than happy to tell me. Additional Alexa support from Amazon can be found HERE. 1) Always open Pandora in a new browser window (Ctrl-N or File -> New Window). You can follow the question or vote as helpful, but you cannot reply to this thread. Why your Alexa radio alarm has suddenly stopped going off in the morning The BBC has pulled all of its radio stations off the TuneIn app, in a dispute over access to user data mirror Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". why does the internet radio keep going on and off? The simplest example would be I say alexa good morning, and if it is a weekday, Alexa does abcdef, but if it is on the weekend Alexa does abcxy. Pick your device and follow the instructions on the app there. Listening to Aussie radio works correctly if your speaker is linked with an Amazon Australia account. It then proceeds to play Absolute Radio. It will bring up a new menu. Doesn't matter which Alexa device I give the commands to or which … Press the button on the bottom right hand corner of the screen. You’ll see a list of devices you can add. All the problems can be seen on both phones and laptops but this is … why does pandora keep stopping Apart from all these issues that we have discussed earlier, another issue that affects the performance of Pandora is an antivirus that dominates more on the computer. At the top right of the screen you’ll see “Hello. I’ve got an Amazon Prime subscription, an Amazon Music subscription, and have Alexa connected to Pandora. This is largely due to having to pay royalties for music that they play. Either you ask Alexa to tune into a station and nothing plays, or you use the Sonos app to select a radio station and you see the play button immediately switch back to a stop button the moment you press it. Waste of money. After connecting Alexa to new internet, I keep getting that my pandora can't be palyed. Alexa can play radio stations and grant you access to thousands of radio stations if you enable the skill on the Alexa app. Was this article helpful? When a stream stops, it could be a random stop of the stream to force it to restart. Until a few days ago Alexa was playing every song i would tell her with no problem but now whenever i issue a command her answer is always the same "[Whatever i said] Radio on Spotify" and then just starts playing a random radio song that has absolutely nothing to do with what i told her. How to ask for Australian radio stations on Alexa. Related articles. Then say, "Alex, loop." We use 3 different kinds of cookies. Is your Echo device not playing songs from Amazon Music when you ask Alexa? Here are 11 best tips to help you fix the music playback issue with Amazon Echo. See below for resolutions to some issues you may experience while streaming SiriusXM with your Amazon Alexa. But it could also be that the stream stalls and the Echo gives up. However today, every time I give the same command "Alexa play Absolute Radio in the lounge" I get the reply "Absolute Radio 70's from Tunein playing on lounge" and the incorrect station - "Absolute Radio 70's" plays??? Also, you might find it connects to a "different" Radio 2 through Alexa. To link iHeartRadio to your Amazon Echo or other Alexa powered device: From the Amazon App, tap on the More tab Select Settings > Music & Podcasts. By default, Alexa-enabled devices only stream audio to the Cloud if the wake word is detected (or Alexa is activated by pressing a button). We dive deep into the digital assistant's inner workings to show you. Enter your username or e-mail address. Amazon echo dot gen 3 and Asus Zenfone. When Alexa responds with something like, "Playing your album XYZ from Amazon Music" wait until the blue light goes out. Filklore (Chris Malme) January 9, 2017, 6:45am #10. if I listen using My Sonos it does not, why? Scroll all the way to the bottom and press ‘Sign Out’. … Press that. This wikiHow teaches you how to adjust Alexa's volume using voice commands as well as the volume controls on the device itself, such as the Amazon Echo and Echo dot. That means the dispute between the Beeb and TuneIn could cause a headache for Echo owners the next time they ask for Radio 1 Xtra, Radio 4, 5 Live, or … I asked Alexa to play tunein 'radio station', I have listened to this particular station via the echo numerous times. How to set up Alexa for BBC Radio. Since last week, it can no longer find the station. Sleep timers automatically turn the music off after a certain amount of time has passed, so if you set a sleep timer for 60 minutes, the device will automatically shut off after 60 minutes as you fall asleep. Randy Carey- Sorry, our virus scanner detected that this file isn't safe to download. Alexa started playing music at 3:30am today. Check out Triple M 90s, 3MP – an old Melbourne favourite is back on-air. But Alexa definitely has problems with BBC Radio. This behavior is the result of settings within your web browser program. Logged it as a complaint on the Alexa app - got this response from Amazon today: Hello, From your email, I'm sorry to know about the trouble you have experienced in playing Radio on your Echo device. When asking Alexa to play using radioplayer play bbc radio two, the reply is that radio two is playing, and now sound is coming out. I’m asleep in my bedroom, no-one else in the house, no radio/tv on. How does Alexa minimize the amount of data sent to the Cloud? Me too, at 6:30 this morning. Copyright © 2018 RadioApp.